The PBX may sound confusing at first, but if you look at it as simple steps,
you can understand how the natural progression operates.
A caller dials your Nationwide Toll Free number. They are immediately greeted
by the Auto-Attendant that plays a pre-recorded greeting. This greeting can
either be a generic pre-recorded message or a personalized
greeting that you record. Callers are then instructed to dial a specific
extension (Example - Press 251 for Sales). The caller dials the extension
number and is immediately routed to the number that you have associated with this
extension. You can then either accept the call, or have it go into your
The caller will never hear a busy signal, and each call is logged for you to
view in your on-line account manager.
How to use a PBX
Since our PBX is managed entirely on-line, that means you have full control
over your system at all times. All you have to do is fill in the parameters
(telling the PBX where to forward each call) and you're done. It's an easy to
understand process that is much better then the alternative (hardware), and
comes with a variety of useful features.
How to manage your PBX
Our PBX is quite possibly the easiest process you'll ever need to understand.
There are only 3 steps once your PBX is active.
1) Decide how many extensions you need, and have a corresponding phone number
for each extension
2) Record a personalized Auto-Attendant greeting, if you wish
3) Record personalized voicemails for each extension that requires it, again, if
Once these steps are finished, you can sit back and relax. You'll never have
to deal with any confusion. Since there's no hardware to install and
configure, you never have to deal with down-time, and never have to pay a
hefty bill for a technician to repair your PBX. Our PBX is simple to use, and
easy to understand.
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