: Problem Report Questionnaire Customer ID Agent Number Full Name Contact Phone E-mail     Call Example   Callback Number Destination Number Date & Time of Incidence DIDs Problem Details No Callback   I do not receive a callback when I dial my DID...   I do not hear the Ringback when I dial my DID I do hear the Ringback when I dial my DID Call Disconnection   I got disconnected   Before I dialed my destination number After I dialed my destination number After I am connected to my destination Invalid Destination   System does not recognize my destination number Unusual Tone/Message   When I dial my destination number, I hear a ...   fast busy tone slow busy tone a message: All circuits are busy...a recorded message:   The call goes through with local company Long Post Dial Delay   After I dial my destination number, it takes seconds before I hear the a ring tone. Line Quality       echo in the line static in the line I experience voice delay when talking I cannot hear the other party the other party cannot hear me noises in the line Other trouble   Please provide detailed description of the trouble in the box.

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