|
Only
$34.95/month Flat Fee!
Questions
on 1-800 unlimited toll free voicemail service
Below is a list of our
voicemail most FAQs which we hope will help address
some of your concerns.
Please click to read.
1. Do I need to set up a
special phone line in my office or home?
2. How many inbound calls can I
receive simultaneously?
3. How do I play my
messages?
4. I want to record or
change my greeting on my voicemail. How do I do this?
5. How many personal
greetings can I store in my voicemail?
6. What are professional
greetings?
7. Can I download a
greeting that someone else is using?
8. How long can outgoing
messages be?
9. How long of a message
can a caller leave?
10. How many messages can be
stored in my voicemail box, and for how long?
11. Can I use my TeleCenter
number to call someone?
12. What happens if someone
faxes a document to my TeleCenter?
13. How do I request a vanity number, for
example, one that spells out a name?
14. How do I transfer my existing vanity number to
TeleCenter?
15. Will I receive a User's Manual after I
subscribe the service?
16. Can I choose a vanity number or import
a vanity number from other carrier?
17. Do I own the toll free number?
ANSWERS:
1. Do I need to set up a
special phone line in my office or home?
No. Your
TeleCenter� service is hosted on our network and works
for you 24/7 without the installation of additional lines
or disruption to your existing phone service. When a call
is placed to your number, our system accepts the call and
plays your personal greeting. If you have configured
mailbox extensions, your callers can access them from your
main greeting. Once your greeting has played in its
entirety, the system will prompt your caller to leave you
a message. Enabling Connect Live� will allow prospects
to connect directly to you by pressing 0 at any time
during your greeting. If callers elect to leave you a
voicemail or fax, we store the message in your secure
Inbox and you can retrieve the messages via phone or
online at your convenience. Enabling Message Notification�
will inform you when you receive new voicemail messages or
faxes.
2. How many calls can I
receive simultaneously?
There is
virtually no limit to the amount of calls your TeleCenter
can accept at any given time. Our extensive network and
call capabilities ensure that your prospects and
associates will always be able to reach you.
3. How do I play my
messages?
To access
your messages, dial your TeleCenter number and press *
when your greeting begins to play. You will be promoted by
the system to enter your 4- 6 digit passcode. Then simply
follow the user menu to play your messages. You can also
manage your messages online by accessing your TeleCenter
account with your TeleCenter number and passcode. Faxes
are viewable and printable online as well!
TOP
4. I want to record or
change my greeting on my voicemail. How do I do this?
TeleCenter
provides flexible greeting options. By accessing your
greeting menu, you can record new greetings, download
pre-recorded professional greetings, link your greeting to
another TeleCenter user, or setup an introductory/closing
greeting.
5. How many personal
greetings can I store in my voicemail?
When you
re-record a personal greeting, the system will ask you if
you want to archive your old greeting. The system will
allow you to use your new greeting, or switch back to your
previous greeting at any time.
TOP
6. What are professional
greetings?
Many parent
companies have established professional, pre-recorded
greetings for use by their distributors and employees.
These greetings assist you in presenting the company by
using a proven message that is professionally recorded.
7. Can I download a
greeting that someone else is using?
Yes,
TeleCenter Network allows you to link your greeting with another
TeleCenter user. This option is very popular for customers
that are affiliated with the same company. To link your
greeting, you can access the greeting menu or call a
Customer Care Associate for assistance. You will need to
know the TeleCenter number of the person you want to link
with.
TOP
8. How long can outgoing
messages be?
Your outgoing message, also
known as your greeting, can be 5 minutes in length.
9. How long of a message
can a caller leave?
Each service
plan has been programmed to accept a message up to 5
minutes in length, but this can be modified upon request.
TOP
10. How many messages can be
stored in my voicemail box, and for how long?
Although
there is no numeric limit to your voicemail box, you have
30 days from the date that a voicemail message has been
deposited in your Inbox until that message is deleted.
11. Can I use my TeleCenter
number to call someone?
TeleCenter
has a calling card feature which will allow you to make
calls anywhere in North America. To access this feature,
press 3 in the Main Menu and enter the number you want to
call.
TOP
12. What happens if someone
faxes a document to my TeleCenter?
When someone
faxes to your TeleCenter, the system recognizes the fax
tone, receives the fax, and stores it in your Inbox.
13. How
do I request a vanity number , for example, one that
spells out a name?
For a $25
vanity search fee, our Customer
Care will search our Toll Free inventory for up to 3
different choices to accommodate your request for a
special number. However, number availability is based on a
first come, first serve basis and there is no guarantee
that a particular number is available. Since
this type of toll free service uses a different search
database of vanity numbers, chances for your desired
number are not as high as PLAN A or PLAN B. Therefore, we
do not recommend trying vanity numbers for this service
plan.
TOP
14. How
do I transfer my existing vanity number to TeleCenter?
At this
time, for this service plan, we no longer take transferred
number, simply because this
type of toll free service uses a different search database
of vanity numbers. We advise you to register a brand new
number that functions differently than your conventional
toll free number.
15. Will
I receive a User's Manual after I subscribe the service?
Yes. We'll send you a
nice-page-long User's Book to instruct you how to take
advantage of service features.
16. Can
I choose a vanity number or import a vanity number from
other carrier?
Not with this plan. On
Plan A and B, you'll be able to do it.
17. Do
I own the toll free number?
Not with this service
plan. You are renting this toll free number. When you
leave this service, you won't be able to take it with
you.
TOP
|
